Last updated: 9 September 2026
1. Data controller
Clínica Dental Esther de Bustamante, identification number 41460471G, at Avda. Isidoro Macabich, 64, 07800 Ibiza. Telephone: 971 313 521. Email: info@clinicadentalbustamante.es. Data protection officer contact published by the clinic: delegadopd@stericycle.com. Further information in the legal notice.
2. Purpose and operation of enquiries
The data you provide to the clinic will be used to respond to enquiries, arrange appointments and provide the services requested, as well as for the corresponding administrative procedures and legal obligations.
When you submit the form, your enquiry is transmitted over an encrypted connection and saved in a private contact register accessible only to authorised, authenticated staff. An email notification is also sent to the recipients designated by the clinic. The purpose is to respond to your enquiry and manage the care requested; accepting the form does not authorise advertising communications.
External communication services apply their own terms and privacy policies. If you prefer not to use WhatsApp, you can email or call us. Avoid including medical histories, diagnoses or clinical photographs in a general enquiry.
Requesting a consultation does not subscribe you to marketing communications. Any additional use requiring consent will be requested separately.
3. Legal basis
Responding to enquiries is based on your consent. You may withdraw it at any time without affecting the lawfulness of earlier processing. If the enquiry leads to a service being provided, the legal bases applicable to that relationship and compliance with legal obligations will apply.
4. Retention
Data will be kept for as long as needed to handle the enquiry and while legal obligations or potential liabilities arising from it remain. You may request erasure where applicable. Enquiries can be archived or deleted from the private area. Archiving does not erase data; copies already sent by email and backups are managed according to their respective retention periods.
5. Recipients
As a general rule, data will not be shared with third parties unless legally required. Providers necessary to deliver the service must act in accordance with the applicable safeguards. If you choose an external communication service, its use and the provider's processing are also governed by its own terms.
6. Your rights
You may ask whether data concerning you are processed, access them, rectify them, request their erasure, object to processing and request restriction or portability where applicable. You may also withdraw consent.
To exercise your rights, write to the data controller's postal or email address stating your request. Proportionate additional information may be requested to verify your identity where necessary. You may lodge a complaint with the Spanish Data Protection Agency.
7. Security and updates
The clinic applies appropriate technical and organisational measures to preserve data confidentiality and integrity and restrict access. This information will be updated if services or processing purposes change.